Dollar raised my rate from $105 to $431 — but why?
Farid Currimbhoy can’t figure out why the price of his Dollar rental just tripled. Our advocates help him with the car rental math.
Farid Currimbhoy can’t figure out why the price of his Dollar rental just tripled. Our advocates help him with the car rental math.
Processing a credit card charge for overseas purchases used to be pretty simple. You swiped your card while on vacation, your bank changed the money from pesos or euros into greenbacks, and the amount you’d spent appeared on your bill. Maybe you paid a small conversion fee, but you also got a competitive exchange rate.
William Hicks rents a car from Dollar with a ding in it. Now it wants to charge him for the damage. But it can’t prove he did it. Should he pay, anyway?
The late model Hyundai Elantra that Joe Gershman rented from Dollar in Charleston, SC, recently looked fine from the outside.
Bayard Allmond is told his rental car won’t come with an extra driver fee for his wife, but when he gets his bill, he finds the surcharge, anyway. Is there any way to get his car rental company to make good on its promise?
Ted Van Anne’s wife isn’t an experienced traveler, but she knows she declined the optional car rental insurance. So why is Dollar charging her an extra $20 a day for her car? And can the charge be reversed?