Where’s my refund from American Queen Voyages? They promised to send it months ago
May Youngclaus has been waiting months for a refund from American Queen Voyages. Is her money lost at sea?
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Downgraded on a Lufthansa flight. Where’s my business class refund?
Ellen LaGow and her husband face an inconvenient situation when their return flight from Prague to Denver gets canceled because of a Lufthansa strike. Though they had upgraded to business class, they’re unable to enjoy the same comfort when they rebook on a United flight the next day. Can they get a refund of the fare difference?
T-Mobile won’t honor its promotions. What can I do?
When T-Mobile mysteriously unenrolls Kierra Knox from three promotions, he tries to reinstate the offers. Then T-Mobile blocks him on social media. What’s going on?
I found a chipmunk in my vacation rental. I want my money back — all of it!
A woman who rented a beach house on Lake Michigan is horrified to find a chipmunk nesting in her bedroom. Now she’s trying to get her money back from Vrbo.
Hey Ticketmaster, where’s the refund for my David Foster concert tickets?
Elizabeth Moeck bought tickets for the David Foster Hitman Tour in 2019, but the performance was canceled because of the pandemic. Why won’t Ticketmaster refund her tickets?
My Allstate Rewards gift card didn’t work on my Princess cruise
David Marsh encountered a frustrating problem while on his Princess Cruise – his Allstate Rewards gift card, worth $1,800, didn’t work. Both the cruise line and Allstate Rewards blamed each other for the issue, leaving David stranded in the middle.
Hotels.com promised me a refund years ago. Where is it?
Michelle Sprekelmeyer is chasing down a missing $1,632 Hotels.com refund from the early days of the pandemic. What’s taking so long?
My GE Profile washer flooded my home. How do I get it fixed?
Justin Carrier’s GE Profile washing machine breaks, flooding his house. One month later, GE hasn’t repaired the appliance or paid for the damages. What’s going on?
Why are travel refunds taking so long now?
If you’ve tried to get a refund from an airline, hotel or cruise line lately, then you probably know that you have to pack your patience and prepare for an adventure. Or maybe I should say, a misadventure.
My Whirlpool stove is defective again. How do I get it fixed?
Chuck Reiter hoped the third time would be the charm for his new Whirlpool stove. The company had already delivered two faulty appliances and reluctantly replaced them, but his weird adventure in Whirlpool hell was about to get even weirder.