Is it safe to buy travel from a warehouse club like Costco?
It might be safe to book your next trip through a warehouse club like Costco, BJ’s or Sam’s Club. But it depends on your definition of safe.
CUSTOMER SERVICE
Uber owes me $100. Can you help me get it back?
Alec Nowers wants Uber to refund his $100 credit, but the company won’t help him. Can he get his money back?
I’m on Avis’ Do Not Rent list. How do I get off?
Avis broadsides Gena Ettinger when it adds her to the company’s Do Not Rent list. How does she get unbanned?
How do you get out of a $28,000 timeshare mistake? Definitely not like this
Ling Lu Yamaki wanted to get out of her timeshare with Hilton Grand Vacations after she discovered a serious problem with it.
My GE microwave never worked. What can I do?
Donette Plaisance’s GE microwave oven is cursed. Sometimes it stops mid-cycle. Sometimes it continues to run, but without any lights or heating. Can she return it?
Revenge travel is over, but guess what happens next?
Revenge travel, or taking a vacation to “get back” at COVID for keeping you trapped during a lockdown, was a phenomenon last year. And you’d assume that this fall, people would want to take a break. But they aren’t.
I never received my dresses. Why won’t Citibank refund my money?
Leslie Luke orders dresses from an online store, but he never receives them. Why won’t his credit card help him get a refund?
This Vacasa rental is a dump. Can I get my money back?
The vacation rental Carol Wilson books for her group through Vacasa is infested with rats and insects. Vacasa offers to refund one night. Can they get all of their money back?
Can I get my money back for this Samsung ADT starter security kit?
Samsung offers Joe King a refund for his home security starter kit, but then refuses to pay him. Can it do that?
Hey Lowe’s, my Sollevare wine cooler doesn’t work! Can I get a refund?
Laura Lowry’s Sollevare wine cooler doesn’t work, and neither does the replacement. Who does she talk to about a refund?