CONNECTING FLIGHTS Archives

Airport terminals are getting bigger, and for many travelers, that means longer walks to the gate. From navigating massive hubs like Dallas and Istanbul to finding shortcuts and avoiding heavy luggage, there are ways to make the journey easier. Comfortable shoes, extra time, and even booking a nonstop flight can help minimize stress. But for some, like frequent traveler Dave Dzurick, these extended hikes are a travel nightmare. This guide will help you prepare for long treks through the terminal, whether you're up for the challenge or need a little extra help.

It’s a long, long walk through the airport. Here’s your survival guide.

October 31, 2024October 27, 2024 by Christopher Elliott

Don’t forget to pack your hiking shoes this holiday travel season, because you’re going to need them more than ever.

Catriona Garry missed her flight from Edinburgh to Dublin due to Aer Lingus' staffing issues, which led to a three-hour wait with only one ticket agent. Consequently, she missed her connecting flight to Boston and was wrongly charged $1,200 in rebooking fees. Despite contacting Aer Lingus for six months and escalating the issue to their CEO, she faced delays and unhelpful responses. After a thorough review of her case, highlighting the responsibilities of Aer Lingus and their third-party partner, Swissport, the airline finally refunded her rebooking fees nearly seven months after her trip.

Aer Lingus made me miss my flight. Then it charged me these booking fees!

November 4, 2024August 21, 2024 by Christopher Elliott

Catriona Garry misses her flight from Edinburgh to Boston because there’s only one ticket agent at the airport. Can she get $1,200 in rebooking fees refunded?

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