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CENTRAL FLORIDA

Carolyn Allen's home in Saint Cloud, Fla., faced unexpected issues when the seals on her hurricane-resistant window blinds started melting and the door handles began to corrode. Despite multiple calls and emails to FAS Windows & Doors, only some handles were replaced, leaving the rest back-ordered for over a year. Carolyn's polite persistence yielded no response until she sought help from a consumer advocacy team. With their intervention, FAS Windows & Doors finally replaced the remaining door handles, highlighting the importance of persistence and the challenges of dealing with warranty issues and unique hardware replacements.

Help! The seals on my window blinds are melting

August 31, 2024August 9, 2024 by Christopher Elliott

Carolyn Allen’s window seals are melting. And now her door handles are corroded too. Can she get them replaced? And if so, how long should it take?

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