Warning! Dropping off your rental car doesn’t mean you’re off the hook
Budget Rent a Car recently quoted Roy Bonney a $96 rate for a one-day rental from Norfolk to Washington. But it sent him a bill for $3,374.
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Here’s why you should always, always, always read your car rental confirmation
I wish I could help David Campbell. He says he has a “sticky” situation with Avis which “may be unresolvable.” And I think he’s right.
I want a full refund for my broken down rental car
Deborah Gray’s rental car broke down and she wants her money back. Hertz won’t pay her. She’d like me to encourage the company to reconsider.
Why your next airline ticket purchase should be like buying a car
When Loren Witkin says that he shopped around for a new car, you can take him at his word, it promised no haggling and no hidden fees.
Did Budget send me the wrong damage claim?
Budget wants Guilhem Ibos to pay $3,000 for damage to his rental car. But wait! Is that Ibos’ rental car in the photo? No, it isn’t.
Enterprise sent me a bill for “hidden” damage
When Frederick Dintzis returns his rental car to Enterprise, it tells him the car looks fine. But four hours later, all is not well. The underside of his car has been damaged, it claims. It wants him to pay for the repairs. Is that fair?
My Toyota Sienna needs your help
Philip Boutelle’s minivan is a money pit and Toyota doesn’t seem to care, even though it issued a limited recall. Can this car be saved?
Is Advantage trying to scam me for damage to my rental car?
You know the ding-and-dent car rental scam? Sure you do.