Downgraded from business class to economy on KLM. But they messed with the wrong passengers!
Are airlines allowed to downgrade you from business class to economy? And if they do, what do they owe you?
Are airlines allowed to downgrade you from business class to economy? And if they do, what do they owe you?
Steve Feiertag’s flights from Palm Beach to Reykjavik are messed up, but Chase Ultimate Rewards won’t help him fix them. Is he about to lose $5,000?
Ellen LaGow and her husband face an inconvenient situation when their return flight from Prague to Denver gets canceled because of a Lufthansa strike. Though they had upgraded to business class, they’re unable to enjoy the same comfort when they rebook on a United flight the next day. Can they get a refund of the fare difference?
Daniel Onn books a business class ticket on Amtrak. Then the rail carrier removes the business class car. Does it owe him anything?
Douglas thought he lucked out when he scored two business class tickets to Paris for just $1,400 each. Now Priceline has bad news for him.
When John Banister’s bid for an upgrade on Aer Lingus is successful, he thinks he’ll be flying home in style. He’s half right.
Brian Lee and Alisha Singh were looking forward to their Air France flight the same way all of us used to anticipate flying, and a few of us still do.
What does your airline owe you when your flight is delayed?