AIR CANADA Archives

Where is Herb Sharpe's $528 flight voucher as refund from Air Canada? He's been waiting more than three months.

Where’s my Air Canada voucher for $528? I’ve been waiting more than three months

November 21, 2024October 5, 2022 by Christopher Elliott

This consumer was confused by the Expedia cancellation confirmation she received

Does this cancellation confirmation contain contradictory information?

January 31, 2024February 22, 2018 by Christopher Elliott

When Joane Perry cancels her Canadian vacation, her online agency leads her to believe she’ll have a year to use her flight credit. Her cancellation confirmation says otherwise. Is there a way to clear up this misunderstanding — and save her airline tickets?

Ashley and Eliza Murphy didn't make their flight to Paris. People miss planes all the time, but it was their honeymoon.

Held up on my honeymoon – do I deserve a refund?

January 27, 2024August 11, 2014 by Christopher Elliott

Melissa Sigritz is forced to pay $2,450 to get back home after her US Airways leaves her stranded in China. Is she entitled to a refund?

Stranded in China without an airline ticket

January 23, 2024September 6, 2013 by Christopher Elliott

Melissa Sigritz is forced to pay $2,450 to get back home after her airline leaves her stranded in China. Is she entitled to a refund?

Instead, she spent hours in Pittsburgh trying to sort out a messy airline reservation that involved Air Canada, Lufthansa and Orbitz.

Is this enough compensation? Wrong information leads to a missed flight

January 22, 2024August 23, 2011 by Christopher Elliott

Christianna Kreiss thought she would be flying to India with her family a few weeks ago. Instead, she spent hours in Pittsburgh, trying to sort out a messy airline reservation that involved Air Canada, Lufthansa and Orbitz.

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