What can a Benedictine monk teach United Airlines about customer service? A lot
When you get a complaint from someone with the title “Imam,” “Rabbi” or “Reverend,” you assume something has gone wrong.
Is This Enough Compensation?
Did the company offer enough compensation? That is the question.
Delayed by a day – is that the best US Airways can do?
When he and his wife flew to Hawaii on US Airways, it took six hours and a day, once they counted all the delays.
Is this enough compensation for being locked in the bathroom?
United Airlines flight 6260 from Los Angeles to Bozeman, Mont., experienced a little mechanical problem on July 2.
Well, it’s not quite a full refund, but it’ll do — or will it?
She noticed something unusual: Her online travel agency, Globester.com, had charged her twice for one ticket.
