Virgin America is an American airline that offer service between major metropolitan cities on the Eastern and West Coast. Its main hub is in San Francisco. It was recently acquired by Alaska Airlines, and their merger has been finalized as of December 2016; however, they are operating as two separate entities.
Virgin America Responsiveness rating
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What you need to know about Virgin America
The airline promptly attended to a passenger requiring assistance
How to resolve a problem with Virgin America
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Virgin America mailing address
Virgin America
555 Airport Blvd
Burlingame, CA 94010
Virgin America social media channels
Virgin America executive customer service contacts
Primary Contact
Trudy Dobbins
Customer Care Manager
555 Airport Blvd
Burlingame, CA 94010
trudy.dobbins@alaskaair.com
Vanessa Quintana
Guest Relations Supervisor
555 Airport Blvd
Burlingame, CA 94010
vanessa.quintana@alaskaair.com
Paul Kusulas
Guest Relations Supervisor
555 Airport Blvd
Burlingame, CA 94010
paul.kusulas@alaskaair.com
Secondary Contact
Peter Hunt
President
555 Airport Blvd
Burlingame, CA 94010
peter.hunt@alaskaair.com
Jeff Butler
Vice President of Inflight u0026 Call Center Services
555 Airport Blvd
Burlingame, CA 94010
jeff.butler@alaskaair.com
Wayne Newton
Vice President, Airport Operations and Customer Service
555 Airport Blvd
Burlingame, CA 94010
wayne.newton@alaskaair.com
Chief Executive
Ben Minicucci
Chief Executive Officer
555 Airport Blvd
Burlingame, CA 94010
ben.minicucci@alaskaair.com
How to get professional help with your Virgin America problem
If you need help with Virgin America, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
