Vacations To Go is an online travel agency based in Houston.
Vacations To Go Responsiveness rating
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What you need to know about Vacations To Go
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Vacations To Go
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Vacations To Go mailing address
5851 San Felipe Street
Suite 500
Houston, TX 77057-8006
Vacations To Go executive customer service contacts
Primary Contact
Kari Bean
Vice President Customer Care
5851 San Felipe Street
Suite 500
Houston, TX 77057-8006
kbean@vacationstogo.com
Secondary Contact
Elizabeth Jones
Vice President, Operations
5851 San Felipe St. Suite 500
Houston, TX 77057-8006
ejones@vacationstogo.com
Chief Executive
Emerson Hankamer
Chief Executive Officer
5851 San Felipe St. Suite 500
Houston, TX 77057-8006
ekhankamer@vacationstogo.com
How can I contact Vacations To Go customer service?
Call (800) 338-4962 or email contacttvtg@VacationsToGo.com.
What are Vacations To Go's customer service hours?
Monday to Thursday 9 a.m. to 10 p.m.; Friday 9 a.m. to 7:30 p.m.; Saturday 9 a.m. to 5:30 p.m; Sunday 10 a.m. to 6 p.m. (all times Central).
How do I get a refund from Vacations To Go?
Contact customer service:
Email: contacttvtg@VacationsToGo.com.
Phone: Call (800) 680-2858 during working hours: Monday to Thursday 9 a.m. to 10 p.m.; Friday: 9 a.m. to 7:30 p.m.; Saturday: 9 a.m. to 5:30 p.m.; Sunday: 10 a.m. to 6 p.m. (all times Central)
Provide details: Clearly explain the reason for your refund request, including relevant booking information.
Be patient: Allow some time for the team to process your request and respond. They will guide you through the refund process.
Does Vacations To Go have customer service chat support?
Vacations To Go does not provide an online customer service chat.
How do I change or modify a Vacations To Go reservation?
- My Account: If you have set up an account, you can manage your relationship through the My Account page. If you’re already a member, enter your email address in the “Already a member” box.
- Contact Customer Service: If you need further assistance or have specific requests related to your booking, I recommend contacting their customer service team. You can contact them via email at contacttvtg@VacationsToGo.com or by phone at (800) 680-2858.
What are Vacations To Go’s customer service phone numbers for international customers?
If you’re an international customer, you can reach Vacations To Go customer service.
How do I file a complaint with Vacations To Go customer service?
1. Email: You can email your complaint to them at contacttvtg@VacationsToGo.com.
2. Phone: Call the customer service hotline at (800) 680-2858.
3. Postal Mail: If you prefer written communication, you can send a letter to their address:
Vacations To Go
5851 San Felipe Street, Suite 500
Houston, TX 77057
United States
How to get professional help with your Vacations To Go problem
If you need help with Vacations To Go, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
