Trustmark is a U.S.-based company that provides employee benefits, including health insurance, wellness programs, and voluntary benefits, aimed at supporting businesses and individuals in managing healthcare and financial wellness.
How to reach a person at Trustmark
Main: (800) 243-2524
Trustmark Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Trustmark
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Trustmark
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Trustmark mailing address
248 E Capitol St
Jackson, MS 39201
Trustmark social media channels
X
Trustmark executive customer service contacts
Primary Contact
Cassandra Wilson
VP & Systems Support Manager
248 E Capitol St
Jackson, MS 39201
cassandra.wilson@trustmark.com
Secondary Contact
Timyko Ellis
Branch Manager
248 E Capitol St
Jackson, MS 39201
timyko.ellis@trustmark.com
Chief Executive
Duane Dewey
248 E Capitol St
Jackson, MS 39201
duane.dewey@trustmark.com
Does TrustMark have an online contact form?
Yes, you can find the online contact form here.
How can I contact Trustmark customer service?
Call (800) 243-2524.
How do I file a claim with Trustmark?
Claims can be filed online through the Trustmark website or by contacting customer service. Specific instructions depend on the type of coverage.
How to get professional help with your Trustmark problem
If you need help with Trustmark, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.