TripIt is a travel organization app that helps users manage and consolidate their travel itineraries by importing flight, hotel, and activity details into one place.
TripIt Responsiveness rating
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What you need to know about TripIt
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with TripIt
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.TripIt mailing address
400 West 15th Street
Suite 1200
Austin, TX 78701
TripIt executive customer service contacts
Primary Contact
Raquel Dimech
Client Support Senior
400 West 15th Street
Suite 1200
Austin, TX 78701
raquel.dimech@tripit.com
Secondary Contact
Jen Moyse
Vice President, Product and Head of UX
400 West 15th Street
Suite 1200
Austin, TX 78701
jen.moyse@tripit.com
Chief Executive
Gregg Brockway
400 West 15th Street
Suite 1200
Austin, TX 78701
gregg.brockway@tripit.com
Why can't I call or email TripIt customer service?
TripIt does not offer phone or chat support.
Does TripIt have an online contact form?
Yes, you can find the online contact form here.
What is the relationship between TripIt and Concur Technologies?
TripIt is owned by Concur Technologies, a subsidiary of SAP. Concur acquired TripIt in 2011 to expand its suite of travel management solutions. While Concur focuses on corporate travel and expense management, TripIt is geared toward helping individual travelers organize their travel plans.
How to get professional help with your TripIt problem
If you need help with TripIt, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
