Sunwing Airlines Customer Service Contacts

Canadian charter and scheduled airline, and a subsidiary of Sunwing Travel Group.

Sunwing Airlines Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Executive Contacts

Corporate directory, Sunwing Travel Group

Before using the executive contacts the company recommends consumers visit  https://www.sunwingcares.ca/hc/en-us to submit a request.  A ticket number will be provided to confirm receipt of the question or complaint and for reference should you require any further information about your submission.

What you need to know about Sunwing Airlines

We get few complaints about Sunwing Airlines. It refused to give this customer a refund after it didn’t give him a receipt.

How to resolve a problem with Sunwing Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Sunwing Airlines mailing address

27 Fasken Drive
Toronto, Ontario, , Canada M9W 1K6
https://www.sunwing.ca/pages/en/sunwing-airlines

Sunwing Airlines social media channels


Sunwing Airlines executive customer service contacts

Primary Contact
Carol Hyams
Director, Customer Experience, Sunwing Travel Group
27 Fasken Drive
Toronto, Ontario, , Canada M9W 1K6
chyams@sunwing.ca

Secondary Contact
Mark Williams
President Sunwing Airlines
27 Fasken Drive
Toronto, Ontario, , Canada M9W 1K6
mwilliams@sunwing.ca

Chief Executive
Colin Hunter
President and Chief Executive Officer, Sunwing Travel Group
27 Fasken Drive
Toronto, Ontario, , Canada M9W 1K6
chunter@sunwing.ca

Frequently asked questions about Sunwing Airlines

Who is Sunwing service provider?

Sunwing Airlines’ service provider is typically Sunwing Travel Group, which offers vacation packages, flights, and other travel services.

Will Sunwing refund money?

Sunwing may refund money under certain conditions, such as flight cancellations or significant schedule changes. Refund policies can vary, so it’s best to check with Sunwing directly for specific cases.

Where is Sunwing Airlines located?

Sunwing Airlines is headquartered in Toronto, Ontario, Canada.

What is happening with Sunwing?

Sunwing has been undergoing various changes, including an acquisition by WestJet Airlines.

What airline does Sunwing use?

Sunwing primarily uses its own fleet of aircraft but may also collaborate with other airlines through code-sharing or leasing agreements.

How to get professional help with your Sunwing Airlines problem

If you need help with Sunwing Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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