SoFi is an online financial company that offers a range of services, including student loan refinancing, personal loans, mortgages, and investing.
SoFi Responsiveness rating
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What you need to know about SoFi
We have not received any recent complaints about SoFi.
How to resolve a problem with SoFi
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.SoFi mailing address
PO Box 654158
Dallas, TX 75265-4158
SoFi executive customer service contacts
Primary Contact
Arun Pinto
Chief Risk Officer
234 1st Street
San Francisco, CA 94105
APinto@sofi.com
Secondary Contact
Anna Avalos
Chief People Officer
234 1st Street
San Francisco, CA 94105
AAvalos@sofi.com
Chief Executive
Anthony Noto
234 1st Street
San Francisco, CA 94105
ANoto@sofi.com
What country is SoFi in?
SoFi (Social Finance, Inc.) is based in the United States. It operates primarily within the U.S., offering financial services to American consumers.
What bank is SoFi?
SoFi operates as a digital personal finance company and received its banking charter in 2022. SoFi Bank, N.A., is a subsidiary of SoFi Technologies, Inc., and provides banking services, including checking and savings accounts.
How do I contact SoFi customer service?
Contact SoFi customer service by calling (855) 456-7634. Additionally, SoFi offers support through its website’s help center and via live chat within the SoFi app.
Who owns SoFi?
SoFi Technologies, Inc. is a publicly traded company, so it is owned by its shareholders. The company’s leadership includes CEO Anthony Noto.
What is SoFi's customer service number?
- Checking and Savings, Personal Loans, Student Loan Refinancing: (855) 456-7634
(Monday to Thursday 5 a.m. to 7 p.m. Pacific time, Friday to Sunday 5 a.m. to 5 p.m. Pacific time) - Home Loans: (844) 763-4466 (Monday to Friday 6 a.m. to 3 p.m. Pacific time)
- Invest: (855) 525-7634 (Monday to Friday 5 a.m. to 5 p.m. Pacific time)
- Credit Card: (844) 945-7634 (Available 24/7)
- SoFi @ Work: (833) 277-7634 (Monday to Thursday 5 a.m. to 7 p.m. Pacific time, Friday to Sunday 5 a.m. to 5 p.m. Pacific time)
What is SoFi's customer service email?
- SoFi at Work Benefits: your-benefits@sofi.com
- Partnerships: partnerwith@sofi.com
- University/School Relations: schools@sofi.com
- Press: pr@sofi.com
- SCRA: SCRA@sofi.org
What is SoFi's payment address?
- Personal Loans: SoFi Lending Corp., PO Box 654158, Dallas, TX 75265-4158
- Home Loans: SoFi Lending Corp., PO Box 11733, Newark, NJ 07101-4733
- Student Loans: MOHELA, PO Box 1022, Chesterfield, MO 63006-1022
- Invest Contributions: Apex Clearing Corp., 350 N St. Paul St., Ste. 1300, Dallas, TX 75201 (Include your SoFi Invest account number in the memo line)
- Credit Card: SoFi Credit Card, PO Box 981075, Boston, MA 02298-1075
What are SoFi's headquarters locations?
- San Francisco: 234 1st Street, San Francisco, CA 94105
- Healdsburg: 375 Healdsburg Ave., Suite 280, Healdsburg, CA 95448
- New York City: 860 Washington Street, 2nd Floor, New York, NY 10014
How to get professional help with your SoFi problem
If you need help with SoFi, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.