Simple Mobile is a prepaid wireless service provider in the U.S. that offers no-contract plans using T-Mobile’s network for voice, text, and data services.
What you need to know about Simple Mobile
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Simple Mobile
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Simple Mobile mailing address
9700 N.W. 112th Avenue
Miami, FL 33178
Simple Mobile executive customer service contacts
Primary Contact
Jose Sera
Manager
9700 N.W. 112th Avenue
Miami, FL 33178
jose.sera@simplemobile.com
Chief Executive
Badar Khan
9700 N.W. 112th Avenue
Miami, FL 33178
badar.khan@simplemobile.com
How can I contact Simple Mobile customer service?
Call (877) 878-7908 or email support@simplemobile.com.
How do I activate my Simple Mobile phone?
You can activate your phone online on the Simple Mobile website or by calling customer service at (877) 878-7908.
Can I keep my current phone number when switching to Simple Mobile?
Yes, you can port your existing phone number to Simple Mobile during the activation process. Be sure to have your account information from your previous carrier.
How to get professional help with your Simple Mobile problem
If you need help with Simple Mobile, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.