Siemens USA is a division of Siemens AG, a German multinational conglomerate headquartered in Berlin and Munich.
Siemens Responsiveness rating
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What you need to know about Siemens
The company responds to most customer complaints in a satisfactory manner.
How to solve a problem with Siemens
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Siemens mailing address
300 New Jersey Avenue
Suite 1000
Washington, DC 20001
Siemens social media channels
Siemens executive customer service contacts
Primary Contact
Ralf Thomas
Chief Financial Officer
300 New Jersey Avenue
Suite 1000
Washington, DC 20001
ralf.thomas@siemens.com
Chief Executive
Roland Busch
300 New Jersey Avenue
Suite 1000
Washington, DC 20001
roland.busch@siemens.com
What is Siemens?
It is the largest engineering company in Europe. The principal divisions of the company are Industry, Energy, Healthcare, and Infrastructure & Cities, which represent the main activities of the company. The company is a prominent maker of medical diagnostics equipment.
Does Siemens have an online contact form?
Yes, you can find the online contact form here.
How can I contact Siemens customer service?
Call (800) 333-7421 or email helpline.sii@siemens.com.
When can I contact Siemens customer service?
Siemens customer service is available 24/7.
How do I request technical support for Siemens products?
If you need technical support for Siemens products, contact customer service at (800) 333-7421 or email helpline.sii@siemens.com. The agent will provide troubleshooting assistance and may offer onsite support or repair services if needed.
What should I do if I encounter issues with a Siemens product or service?
If you encounter any issues with a Siemens product or service, contact Siemens customer service at (800) 333-7421 or email helpline.sii@siemens.com for assistance.
Does Siemens offer custom solutions?
Siemens offers a range of customizable solutions depending on your specific needs. For more details, contact Siemens customer service at (800) 333-7421 or consult with a Siemens representative.
How do I track my Siemens order?
Once your order is shipped, Siemens will provide a tracking number via email. You can use this tracking number on the carrier’s website to track your order.
Does Siemens offer free shipping?
Siemens’ shipping policies may vary depending on the product and location. Check its website or contact customer service at (800) 333-7421 for current shipping policies.
How do I initiate a return?
To initiate a return, contact Siemens customer service at (800) 333-7421. They will provide instructions on how to proceed, including any necessary documentation and shipping information.
What is covered under Siemens' warranty?
Siemens products generally come with a limited warranty that covers defects in materials and workmanship. The specific terms and duration of the warranty can vary by product, so review the warranty information provided with your purchase.
How to get professional help with your Siemens problem
If you need help with Siemens, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.