Ryanair is an Irish low-cost airline headquartered in Swords, Dublin, Ireland, with its primary operational bases at Dublin and London Stansted Airports.
Ryanair Responsiveness rating
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What you need to know about Ryanair
We receive many complaints about Ryanair, and almost all of them are unresolved. Ryanair often treats passengers poorly. Here’s a case where it told a passenger with a luggage problem to shut up.
How to resolve a problem with Ryanair
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Ryanair mailing address
Corporate Head Office, Swords Business Park, Swords D
Co. Dublin, Ireland
Ryanair social media channels
Ryanair executive customer service contacts
Primary Contact
Eddie Wilson
CEO
Corporate Head Office, Swords Business Park, Swords D
Co. Dublin, Ireland
wilsone@ryanair.com
Chief Executive
Michael (Mick) O’Leary
Chief Executive Officer Ryanair Holdings
Corporate Head Office, Swords Business Park, Swords D
Co. Dublin, Ireland
Olearym@ryanair.com
How do I contact Ryanair customer service?
Call +353-1-812-1212.
Does Ryanair have 24-hour cancellation?
Ryanair does not have a standard 24-hour cancellation policy. However, the company offers a “Flexi Plus” fare option that features free flight changes and priority boarding.
Does Ryanair refund money?
Ryanair’s refund policy varies based on the fare type and circumstances. For detailed information, visit the Ryanair website.
What is Ryanair special assistance?
Ryanair provides special assistance for passengers with reduced mobility. You can find information on its website.
How can I request a refund from Ryanair?
Visit the Ryanair website, navigate to the “Refunds” section, and follow the instructions based on the type of ticket or service you’re seeking a refund for.
Can I change my Ryanair flight?
Yes, Ryanair allows you to change your flight for a fee, which can be done through the “Manage Booking” section on the website or app.
How to get professional help with your Ryanair problem
If you need help with Ryanair, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.