Radio Shack Customer Service Contacts

To contact RadioShack customer service, you have a few options:

1. Email: You can submit your inquiries via email. Send your detailed message to customerservice@radioshack.com. Please note that responses to emails may not be immediate.

2. Phone: You can call RadioShack customer service at the following numbers:

Main line: (817) 415-3700

Customer service: (800) 843-7422 (toll-free).

You can email them at customerservice@radioshack.com

RadioShack’s customer service hours are 24 hours daily, Monday to Friday.

To cancel your RadioShack order, follow these steps:

1. Tap “My Profile” in the RadioShack app.
2. Select “Orders” to view your recent orders.
3. Choose the order you want to cancel.

Tap “Cancel” to initiate the cancellation process

To request a refund from RadioShack follow these steps:

1. Visit the RadioShack Return Page.
2. Enter your registered email address.
3. Click on “Start a Return.”
4. Select the item from your order list that you want to return.
5. You will receive a return shipping label if you are eligible for a refund. Attach this label to your package.

Remember that RadioShack has a 30-day return policy for most products. However, there are some exceptions, so check their specific guidelines.

RadioShack does not currently offer live chat support on the website.

To change a RadioShack order in the United States, follow these steps:

1. Contact customer service: Reach out to RadioShack’s customer service at (800) 843-7422. Explain that you need to modify your order. They will guide you through the process and assist with any changes you want.

2. Provide order details: Be ready to provide your order number and any relevant information about the items you want to modify. This will help the customer service representative locate your order quickly.

3. Specify changes: Communicate the changes you want to make. Whether it’s adding or removing items, changing quantities, or updating shipping information, be specific about your requirements.

4. Follow their instructions: The customer service representative will guide you on the next steps. They may update your order directly or provide instructions on how to do it online.

To file a complaint with Radio Shack’s U.S. customer service, follow these steps:

1. Contact customer service directly:

• Call Radio Shack’s customer service at the following numbers:
  1. Main: (817) 415-3700
  2. Customer Service: (800) 843-7422
• Alternatively, you can email them at help@radioshack.com.

2. Social media contacts:

• You can also reach out to them via their Contact Us page.

3. Be prepared and persistent:

• Keep detailed records of your interactions.
• Investigate common issues reported by customers and understand how they were resolved.
• If needed, follow up on your queries.