Procter & Gamble, also known as P&G, is an American multinational consumer goods company headquartered in Cincinnati.
Procter & Gamble Responsiveness rating
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What you need to know about Procter & Gamble
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Procter & Gamble
Like most companies, Procter & Gamble normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with Procter & Gamble. You can also refer to the executive contacts below or contact our advocacy team directly.
There is no single customer support email because the companies are organized by brand.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Procter & Gamble mailing address
1 P&G Plaza
Cincinnati, OH 45202
Procter & Gamble social media channels
Procter & Gamble executive customer service contacts
Primary Contact
Marc S. Pritchard
Chief Brand Officer
1 P&G Plaza
Cincinnati, OH 45202
pritchard.ms@pg.com
Secondary Contact
Damon Jones
Chief Communications Officer
1 P&G Plaza
Cincinnati, OH 45202
jones.dd@pg.com
Shailesh Jejurikar
Chief Operating Officer
1 P&G Plaza
Cincinnati, OH 45202
jejurikar.s@pg.com
Chief Executive
Jon R. Moeller
1 P&G Plaza
Cincinnati, OH 45202
moeller.jr@pg.com
Alternative email address: moeller.j@pg.com
Does Procter & Gamble have an online contact form?
Yes, you can find the online contact form here.
How can I contact Procter & Gamble customer service?
Call (800) 308-3279.
How do I provide feedback or make a complaint to Procter & Gamble?
Contact customer service through the online contact form or call (800) 308-3279.
Where can I find information about Procter & Gamble products?
Information about Procter & Gamble products, including ingredients, usage instructions, and safety data can typically be found on the product packaging, on the brand’s website, or by contacting customer service through the online contact form or call (800) 308-3279.
How do I register a product warranty with Procter & Gamble?
Procter & Gamble typically does not offer product warranties for most of its consumer goods products. However, if you encounter issues with a product, call customer service at (800) 308-3279 for assistance.
What should I do if I have an allergic reaction or adverse effect to a Procter & Gamble product?
If you experience an allergic reaction or adverse effect to a Procter & Gamble product, stop using it immediately and seek medical attention if necessary. You can also contact Procter & Gamble customer service at (800) 308-3279 to report the issue.
How to get professional help with your Procter & Gamble problem
If you need help with Procter & Gamble, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.