Popeyes, known as Popeyes Louisiana Kitchen, is a fast-food restaurant chain known for its fried chicken and Southern-style cuisine.
Popeyes Responsiveness rating
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What you need to know about Popeyes
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Popeyes
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Popeyes mailing address
5505 Blue Lagoon Drive
Miami, FL 33126
Popeyes executive customer service contacts
Primary Contact
Shishir Joshi
Head of Customer Service and ORM
5505 Blue Lagoon Drive
Miami, FL 33126
shishir.joshi@popeyes.com
Secondary Contact
Claire Higgs
Customer Service Manager
5505 Blue Lagoon Drive
Miami, FL 33126
claire.higgs@popeyes.com
Chief Executive
Sherry Barnes
5505 Blue Lagoon Drive
Miami, FL 33126
sherry.barnes@popeyes.com
How can I contact Popeyes customer service?
Call (877) 767-3937.
Does Popeyes have an online contact form?
Yes, you can find the online contact form here.
What is the Popeyes return and refund policy?
Popeyes typically does not offer returns or refunds for food items. However, if you are dissatisfied with your order, it is best to contact the specific restaurant where the purchase was made or reach out to customer service for assistance at (877) 767-3937.
How can I find a Popeyes location near me?
You can find a Popeyes location near you by using the restaurant locator on the website or mobile app. Enter your city, state, or ZIP code to find the nearest location.
Does Popeyes offer delivery?
Yes, Popeyes offers delivery through various third-party delivery services such as Uber Eats, DoorDash, and Grubhub. Availability may vary based on location.
How can I provide feedback about my experience at Popeyes?
You can provide feedback by filling out the online contact form on the Popeyes website, calling customer service at (877) 767-3937, or completing a survey that may be available on your receipt.
What should I do if I have an issue with my online order?
Contact the customer service team through the Popeyes website, mobile app, or by calling (877) 767-3937 for assistance.
How do I get a refund for a gift card or promo code issue?
Call customer service at (877) 767-3937 for assistance.
Can I change or cancel my Popeyes online order?
Orders placed online or via the mobile app cannot typically be changed or canceled once submitted. Contact customer service at (877) 767-3937 for specific requests.
How to get professional help with your Popeyes problem
If you need help with Popeyes, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
