Pinnacle Bank offers personal and business banking services, including loans, mortgages, and financial management, with locations primarily in the southeastern and western United States.
How to reach a person at Pinnacle Bank
Main: (877) 759-7939
Pinnacle Bank Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Pinnacle Bank
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Pinnacle Bank
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Pinnacle Bank mailing address
20544 Highway 370
Gretna, NE 68028
Pinnacle Bank executive customer service contacts
Primary Contact
Donna Webb
EVP & COO
20544 Highway 370
Gretna, NE 68028
donna.webb@pinnacle.bank
Secondary Contact
Joanne Britton
Customer Service Manager
20544 Highway 370
Gretna, NE 68028
joanne.britton@pinnacle.bank
Chief Executive
Terry Turner
20544 Highway 370
Gretna, NE 68028
terry.turner@pinnacle.bank
Does Pinnacle Bank have an online contact form?
Yes, you can find the online contact form here.
How can I contact Pinnacle Bank customer service?
Call (877) 759-7939 or email clientservices@pinnaclebank.com.
How can I reset my online banking password?
You can reset your password through the online banking portal by selecting the “Forgot Password” option or by contacting customer service at (877) 759-7939 or email clientservices@pinnaclebank.com for assistance.
How do I report a lost or stolen card?
Call (877) 759-7939 or email clientservices@pinnaclebank.com.
How to get professional help with your Pinnacle Bank problem
If you need help with Pinnacle Bank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.