Pentax is a brand that produces cameras, lenses, and optical equipment, known for its digital and film photography products.
Pentax Responsiveness rating
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What you need to know about Pentax
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Pentax
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Pentax mailing address
7-9 Av. Robert Schuman
94150 Rungis, France
Pentax executive customer service contacts
Primary Contact
Caroline Bright
Chief Marketing & Strategy Officer
7-9 Av. Robert Schuman
94150 Rungis, France
Caroline.Bright@ricoh-europe.com
Secondary Contact
Chris Hopton
7-9 Av. Robert Schuman
94150 Rungis, France
Chris.Hopton@ricoh-europe.com
Chief Executive
Nicola Downing
7-9 Av. Robert Schuman
94150 Rungis, France
Nicola.Downing@ricoh-europe.com
How can I contact Pentax customer service?
Call 0049-211-6579-1451.
Does Pentax have an online contact form?
Yes, you can find the online contact form here.
What is the relationship between Pentax and Ricoh Imaging Europe S.A.S.?
Pentax is a brand of cameras and optical devices that operates under Ricoh Imaging Europe S.A.S., a subsidiary of Ricoh Company, Ltd.
What should I do if my Pentax camera is not functioning correctly?
First, check the troubleshooting guide available on the website. If issues persist, contact customer support at 0049-211-6579-1451 for further assistance or repair options.
How to get professional help with your Pentax problem
If you need help with Pentax, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.