Parrot is a company that designs and manufactures drones and wireless products, primarily focusing on consumer and professional drone solutions.
Parrot Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Parrot
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Parrot
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Parrot mailing address
174 quai de Jemmapes
75010, Paris France
Parrot executive customer service contacts
Primary Contact
Elise Thebault
Director
174 quai de Jemmapes
75010, Paris France
elise.thebault@parrot.com
Secondary Contact
Ken Cooper
Vice President, Customer Service
174 quai de Jemmapes
75010, Paris France
ken.cooper@parrot.com
Chief Executive
Henry Seydoux
174 quai de Jemmapes
75010, Paris France
henry.seydoux@parrot.com
How can I contact Parrot customer service?
Call +33-1-48-03-60-60 or email privacy@parrot.com.
How do I return or exchange a product?
Customers should review the return policy on Parrot’s website for details on how to initiate a return or exchange.
What is Parrot's warranty policy?
Parrot typically offers a warranty on its products, covering defects in materials and workmanship, but the duration and terms may vary by product.
How to get professional help with your Parrot problem
If you need help with Parrot, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
