Oku Japan organizes tours to experience Japan close up; travel is on local trains, buses and subways.
The toll-free number is for the continental U.S. Callers from Alaska and Hawaii should use the international number.
Due to vast time zone differences, phones are answered from 0600-1300 EST.
What you need to know about Oku Japan Tours
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Oku Japan Tours
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Until 2013, Oku Japan was known as Oxalis-Holidays Limited. Oxalis-Holidays Limited is registered in Great Britain, trading as Oku Japan. The company has offices in Kyoto, Japan and London. There is no address available for the Japan location.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Oku Japan Tours mailing address
BSG Valentine, Lynton House
7-12 Tavistock Square
London,, UK WCH9BQ
https://www.okujapan.com/
Oku Japan Tours social media channels
Oku Japan Tours executive customer service contacts
Primary Contact
Yoshiko Hinata
Operations Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Yoshiko@okujapan.com
Secondary Contact
Hiroshi Kawaguchi
General Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Hiroshi@okujapan.com
Adam Downham
Managing Director
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Adam@okujapan.com
Chief Executive
Matt Malcomson
CEO
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
matt@okujapan.com
How to get professional help with your Oku Japan Tours problem
If you need help with Oku Japan Tours, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.