Nikon is a multinational corporation specializing in the manufacture of imaging and optical products, including cameras, camera lenses, and binoculars.
Nikon Responsiveness rating
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What you need to know about Nikon
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Nikon
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Nikon mailing address
1-5-20, Nishioi, Shinagawa-ku
Tokyo 140-8601, Japan
Nikon executive customer service contacts
Primary Contact
Muneaki Tokunari
COO
1-5-20, Nishioi, Shinagawa-ku
Tokyo 140-8601, Japan
Muneaki.Tokunari@nikon.com
Secondary Contact
Masato Hamatani
General Manager
1-5-20, Nishioi, Shinagawa-ku
Tokyo 140-8601, Japan
Masato.Hamatani@nikon.com
Chief Executive
Toshikazu Umatate
1-5-20, Nishioi, Shinagawa-ku
Tokyo 140-8601, Japan
Toshikazu.Umatate@nikon.com
How can I contact Nikon customer service?
Call +81-3-3773-1111 or email npicom@nikon.com.
How do I repair for my Nikon product?
Repairs can typically be requested through Nikon’s support website, where you can find instructions for sending in your camera or lens for service .
What is Nikon's warranty policy?
Nikon generally offers a one-year warranty on its cameras and lenses against defects in materials and workmanship, but specifics may vary by product.
How do I register my Nikon product?
Product registration can be completed online through Nikon’s website, where you can enter your product information for warranty purposes .
How to get professional help with your Nikon problem
If you need help with Nikon, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.