Sixt Car Rental is a German car rental company.
Sixt Responsiveness rating
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What you need to know about Sixt
We receive occasional complaints about Sixt. The car rental company provided a vehicle with a faulty clutch to one of our readers. And it placed this customer on a Do Not Rent list, and refused to refund her payment. This customer was unexpectedly charged for car rental insurance by Sixt, despite declining it
How to resolve a problem with Sixt
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Sixt mailing address
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
Sixt social media channels
Sixt executive customer service contacts
Primary Contact
Vivian Castellat
Head of Customer Service, US
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
vivian.castellat@sixt.com
Nicole Ambrosius
Senior Manager Damage
Sixt GmbH&Co. Autovermietung KG
Grubenstraße 27
18055 Rostock, Germany
nicole.ambrosius@sixt.com
Managing Director Sixt Italy: Michael.meisser@sixt.com
Secondary Contact
Johannes Boeinghoff
Senior Vice President
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
johannes.boeinhoff@sixt.com
Detlev Paetsch
Chief Operating Officer
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
detlev.paetsch@sixt.de
Chief Executive
Erich Sixt
1850 SE 17th Street Causeway
Suite 207
Fort Lauderdale, FL 33316
erich.sixt@sixt.de
What is the address for the MyDriver subsidiary?
MD Digital Mobility GmbH & Co. KG
Neue Grünstraße 17
D-10179 Berlin
Website: mydriver-international.com
What is Sixt's corporate address?
Sixt Executive GmbH
Zugspitzstraße 1
D-82049 Pullach, Germany
How can I contact Sixt customer service?
Call (888) 749-8111 or email customerservice-usa@sixt.com.
When can I contact Sixt customer service?
Seven days a week from 6 a.m. to 10 p.m.
What is the telephone number for the Sixt Roadside team?
Call (888) 749-8226 option 6.
What types of assistance can I get from Sixt customer service?
Sixt customer service can assist with various inquiries related to car rentals, including booking reservations, modifying existing reservations, vehicle availability, rental policies, insurance coverage, billing inquiries, and roadside assistance.
How do I modify or cancel my car rental reservation with Sixt?
You can modify or cancel your car rental reservation with Sixt online through its website or by contacting customer service at (888) 749-8111. Be sure to check the terms and conditions of your reservation for any applicable fees or restrictions.
What should I do if I encounter issues with my rental vehicle from Sixt?
If you encounter any issues with your rental vehicle, such as mechanical problems or cleanliness concerns, contact Sixt customer service at (888) 749-8111 immediately.
How to get professional help with your Sixt problem
If you need help with Sixt, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
