LifeLock is an American identity theft protection company based in Tempe, Arizona.
How to reach a person at Norton LifeLock
Customer Service: (800) 416-0599
International: (800) 543-3562
Fax: (888) 244-9823
NortonLifeLock Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Norton LifeLock
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Norton LifeLock
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Norton LifeLock mailing address
60 E Rio Salado Parkway
Suite 1000
Tempe, AZ 85281
Norton LifeLock executive customer service contacts
Primary Contact
Patrick Schwind
Head of Consumer Support
60 E Rio Salado Parkway
Suite 1000
Tempe, AZ 85281
Patrick.Schwind@nortonlifelock.com
Chief Executive
Vincent Pilette
60 E Rio Salado Parkway
Suite 1000
Tempe, AZ 85281
Vincent@nortonlifelock.com
How do I contact Norton customer service?
Call (800) 416-0599 or email executiveescalations@nortonlifelock.com.
Does Norton have 24/-7 support?
Yes, Norton offers 24/7 support for its products.
How do I cancel my Norton subscription and get a refund?
Contact its customer service via phone at (800) 416-0599 or email executiveescalations@nortonlifelock.com.
Is LifeLock 24-hour customer service 24/7?
Yes, LifeLock provides 24-hour customer service, available 7 days a week.
Can you cancel LifeLock and get a refund?
It is possible to cancel your LifeLock subscription and request a refund by contacting customer service at (800) 416-0599 or email executiveescalations@nortonlifelock.com
How to get professional help with your NortonLifeLock problem
If you need help with NortonLifeLock, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.