Jayco is a manufacturer of RVs, including travel trailers, fifth wheels, toy haulers, motorhomes, and camping trailers.
Jayco Responsiveness rating
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What you need to know about Jayco
We have not received any recent complaints about Jayco.
How to resolve a problem with Jayco
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Jayco mailing address
903 S. Main St.
Middlebury, IN 46540
Jayco executive customer service contacts
Primary Contact
Brian Phillips
Continuous Improvement Manager
903 S. Main St.
Middlebury, IN 46540
Brian_Phillips@jayco.com
Secondary Contact
Steven Claude
Vice President, Customer Service
903 S. Main St.
Middlebury, IN 46540
Steven.Claude@jayco.com
Chief Executive
Ken Walters
903 S. Main St.
Middlebury, IN 46540
Ken_Walters@jayco.com
What company owns Jayco?
Jayco is owned by Thor Industries, one of the largest RV manufacturers in the world, which acquired Jayco in 2016.
Does Jayco's warranty transfer?
Jayco’s 2-year limited warranty and 3-year structural warranty are non-transferable. However, the chassis warranty on Jayco motorhomes is transferable as long as it hasn’t expired.
What country is Jayco from?
Jayco is based in the United States, with its headquarters in Middlebury, Indiana.
What voids a Jayco warranty?
Unauthorized repairs, neglect, misuse, and failure to perform required maintenance can void Jayco’s warranty. Always consult the owner’s manual for proper care instructions.
What is Jayco?
Jayco is a manufacturer of RVs, including travel trailers, fifth wheels, toy haulers, motorhomes, and camping trailers.
How to get professional help with your Jayco problem
If you need help with Jayco, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.