inDrive provides transportation and delivery services, as well as offers job search tools and on-demand tasks across various markets.
InDrive Responsiveness rating
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What you need to know about inDrive
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with inDrive
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.inDrive mailing address
800 West El Camino Real
Suite 180
Mountain View, CA 94040
inDrive executive customer service contacts
Primary Contact
Dmitri Sedov
Chief Financial Officer
800 West El Camino Real
Suite 180
Mountain View, CA 94040
dmitri.sedov@indrive.com
Secondary Contact
Egor Fedorov
Chief of Staff
800 West El Camino Real
Suite 180
Mountain View, CA 94040
egor.fedorov@indrive.com
Chief Executive
Arsen Tomsky
800 West El Camino Real
Suite 180
Mountain View, CA 94040
arsen.tomsky@indrive.com
How do I contact inDrive customer care?
You can contact inDrive customer care through its app by going to the “Help” section and selecting “Contact Support.” You can also email it at support@indrive.com.
Is inDrive available in the USA?
Yes, inDrive is available in several cities in the USA. You can check the availability in specific cities by downloading the inDrive app and searching for your location.
How do I connect to inDrive?
To connect to inDrive, download the inDrive app from the App Store (iOS) or Google Play Store (Android), sign up with your phone number, and follow the on-screen instructions to set up your account and start using the service.
How to recover an inDrive account?
To recover your inDrive account, open the app, go to the login page, and select the “Forgot Password” option. Follow the instructions to reset your password using your registered phone number or email address.
Who is the CEO of inDrive?
The CEO of inDrive is Arsen Tomsky.
Is inDrive in NYC?
No, as of now, inDrive is not available in New York City.
Are inDriver and Uber the same?
No, inDrive and Uber are not the same. Both are ride-hailing services, but inDrive operates on a real-time deal-making model where passengers and drivers negotiate the fare, unlike Uber’s fixed pricing model.
Where is the inDriver office?
inDrive’s headquarters is located in Mountain View, California, USA.
How do I email support for inDrive?
You can email inDrive support at support@indriver.com for any assistance or inquiries.
Who owns inDrive?
inDrive is owned by Sinet Group, a Russian IT and transportation company.
How do I delete my inDrive account?
To delete your inDrive account, you need to contact customer support through the app or email support@indrive.com with your account details and request account deletion.
Where was inDrive established?
inDrive was founded in Russia.
Who is the CFO of inDrive?
The CFO of inDrive is Egor Fedorov.
Do I need to pay in cash?
InDrive offers both cash and cashless payment options.
What if I need to cancel my ride?
You can cancel a ride directly through the app.
How to get professional help with your InDrive problem
If you need help with InDrive, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.