HYMER is a German manufacturer specializing in the production of high-quality motorhomes and caravans designed for leisure travel and camping.
HYMER Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about HYMER
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with HYMER
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.HYMER mailing address
Waldstraße 2
88339, Bad Waldsee
HYMER executive customer service contacts
Primary Contact
Jan Francke
COO
Waldstraße 2
88339, Bad Waldsee
jan.francke@hymer.com
Secondary Contact
Angela Robson
Customer Service Director
Waldstraße 2
88339, Bad Waldsee
angela.robson@hymer.com
Chief Executive
Martin Brandt
Vice President, Customer Service
Waldstraße 2
88339, Bad Waldsee
martin.brandt@hymer.com
Does HYMER have an online contact form?
Yes, you can find the online contact form here.
How can I contact HYMER customer service?
Call +49-7524-999360.
How can I find spare parts for my HYMER vehicle?
Spare parts can be ordered through authorized HYMER dealers or by contacting HYMER customer service at +49-7524-999360 for guidance.
Is there a user manual available for my HYMER vehicle?
Yes, user manuals are typically available for download on the HYMER website or can be requested from customer service at +49-7524-999360.
How to get professional help with your HYMER problem
If you need help with HYMER, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.