Home Instead is a global provider of in-home care services for seniors, offering personalized assistance to support aging in place. Honor Technology, Inc. acquired Home Instead on August 6, 2021.
Home Instead Responsiveness rating
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What you need to know about Home Instead
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Home Instead
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Home Instead mailing address
13323 California St
Omaha, NE 68154
Home Instead executive customer service contacts
Primary Contact
Sandy Jen
Co-Founder
13323 California St
Omaha, NE 68154
sandy.jen@homeinstead.com
Secondary Contact
Cameron Ring
Co-Founder
13323 California St
Omaha, NE 68154
cameron.ring@homeinstead.com
Chief Executive
Seth Sternberg
13323 California St
Omaha, NE 68154
seth.sternberg@homeinstead.com
Does Home Instead have an online contact form?
Yes, you can find the online contact form here.
How can I contact Home Instead customer service?
Call (402) 207-0526 or (888) 343-0182.
What happens if I’m not satisfied with my caregiver?
Home Instead allows clients to request a different caregiver if they feel the match isn’t suitable.
How to get professional help with your Home Instead problem
If you need help with Home Instead, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
