Hoka is a footwear brand known for its cushioned, performance-oriented running shoes and outdoor footwear designed for comfort and support.
Hoka Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Hoka
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Hoka
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Hoka mailing address
250 Coromar Dr Goleta
California, CA 93117
Hoka executive customer service contacts
Primary Contact
Robin Green
President
250 Coromar Dr Goleta
California, CA 93117
robin.green@hoka.com
Secondary Contact
Kevin Hollinger
Senior Director of Development
250 Coromar Dr Goleta
California, CA 93117
kevin.hollinger@hoka.com
When can I contact Hoka customer service?
Monday to Saturday 10 a.m. to 9 p.m. Eastern time.
Does Hoka have a live chat service?
Yes, you can find the live chat service here.
How can I contact Hoka customer service?
Call (866) 491-3125 or email customerserviceu@hoka.com.
How to get professional help with your Hoka problem
If you need help with Hoka, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
