Hisense is a Chinese multinational company that designs and manufactures electronics, home appliances, and communication technology.
Hisense Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Hisense
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Hisense
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Hisense mailing address
4900 N. Point Parkway
Suite 100
Alpharetta, GA 30022
Hisense executive customer service contacts
Primary Contact
Yunfang Feng
Senior Vice President Operations/Service
4900 N. Point Parkway
Suite 100
Alpharetta, GA 30022
yunfang.feng@hisense-usa.com
Secondary Contact
Erik Hendrickson
Vice President Sales/Home Appliance Division
4900 N. Point Parkway
Suite 100
Alpharetta, GA 30022
erik.hendrickson@hisense-usa.com
Chief Executive
David Gold
4900 N. Point Parkway
Suite 100
Alpharetta, GA 30022
david.gold@hisense-usa.com
How can I contact Hisense customer service?
Call Hisense customer service at (888) 935-8880 or email e-mailservice@hisense-usa.com.
When can I contact Hisense customer service?
You can contact Hisense customer service Monday to Friday, 9 a.m. to 9 p.m., Saturday to Sunday 9 a.m. to 6 p.m. (all times Eastern).
Does Hisense have an online contact form?
Yes, you can find Hisense’s online contact form here.
How to get professional help with your Hisense problem
If you need help with Hisense, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.