The Giant Company is a supermarket chain in the U.S. offering groceries, pharmacy services, and household products, primarily operating in the Mid-Atlantic region.
How to reach a person at The GIANT Company
Toll Free: (888) 814-4268
The Giant Company Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about The GIANT Company
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with The GIANT Company
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
We strongly recommend beginning your complaint escalation process with the primary contact and working your way up the ladder. Please allow each contact at least a week to respond before moving up to the next level. Please do not go directly to the CEO until you have gone through each of the steps.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.The GIANT Company mailing address
1149 Harrisburg Pike
Carlisle, PA 17013
The GIANT Company executive customer service contacts
Primary Contact
Caetlyn Roberts
Customer Service Manager
1149 Harrisburg Pike
Carlisle, PA 17013
caetlyn.roberts@@giantfoodstores.com
Secondary Contact
Glennis Harris
Senior Vice President Customer Experience
1149 Harrisburg Pike
Carlisle, PA 17013
glennis.harris@@giantfoodstores.com
Chief Executive
John Ruane
1149 Harrisburg Pike
Carlisle, PA 17013
john.ruane@giantfoodstores.com
Where is the corporate office of The GIANT Company?
The corporate office of The GIANT Company is located at 1149 Harrisburg Pike, Carlisle, PA 17013.
Who is the CEO of The GIANT Company?
The CEO of The GIANT Company is John Ruane.
Can I return products to The GIANT Company without a receipt?
No. The GIANT Company’s return policy typically requires a receipt for returns. However, the company may offer store credit or exchanges for returns without a receipt, subject to its discretion and specific store policies.
Who is the owner of The GIANT Company?
The GIANT Company is owned by Ahold Delhaize, a Dutch multinational retail and wholesale company.
When can I contact The GIANT Company customer service?
Monday to Friday from 8 a.m. to 6 p.m., Saturday from 8 a.m. to 5 p.m., It is closed on Sunday and major holidays.
How to get professional help with your The Giant Company problem
If you need help with The Giant Company, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
