Fitness 19 is a health club chain offering memberships and a variety of fitness equipment and services.
How to reach a person at Fitness 19
Fitness 19 Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Fitness 19
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Fitness 19
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Fitness 19 mailing address
27462 Portola Parkway
Suite 350
Foothill Ranch, CA 92610
Fitness 19 executive customer service contacts
Primary Contact
Adam Osborn
Chief Operating Officer
27462 Portola Parkway
Suite 350
Foothill Ranch, CA 92610
adam.osborn@fit19.com
Secondary Contact
Darelle Bell
Customer Service Manager
27462 Portola Parkway
Suite 350
Foothill Ranch, CA 92610
darrelle.bell@fit19.com
Chief Executive
Bob Rodger
27462 Portola Parkway
Suite 350
Foothill Ranch, CA 92610
bob.rodger@fit19.com
How can I contact Fitness 19 customer service?
You can contact Fitness 19 customer service by visiting the official website and using the contact form, or by calling your local Fitness 19 gym directly. Each gym has its own phone number listed on the website.
How can I cancel my Fitness 19 membership?
To cancel your Fitness 19 membership, you need to contact your local gym directly. The cancellation policy may vary by location, so it’s best to speak with a representative at your specific gym.
How do I update my billing information?
You can update your billing information by contacting your local Fitness 19 gym or by logging into your online account on the Fitness 19 website, if available.
What should I do if I was charged incorrectly?
If you believe you were charged incorrectly, contact your local Fitness 19 gym’s customer service to resolve the issue. They will review your account and provide assistance.
How can I find the nearest Fitness 19 gym?
You can find the nearest Fitness 19 gym by using the gym locator feature on the Fitness 19 website. Enter your zip code or city to find locations near you.
Are there any age restrictions for membership?
Age restrictions for membership may vary by location. Typically, members must be at least 12 years old, and those under 18 may need parental consent. Contact your local gym for specific details.
How do I log into my Fitness 19 online account?
To log into your Fitness 19 online account, visit the Fitness 19 website and enter your username and password in the member login section. If you don’t have an account, you may need to create one.
What should I do if I forgot my password?
If you forgot your password, use the “Forgot Password” link on the login page to reset it. Follow the instructions to receive a password reset email.
How to get professional help with your Fitness 19 problem
If you need help with Fitness 19, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
