Equifax is a consumer credit reporting agency in the United States, considered one of the three largest American credit agencies along with Experian and TransUnion.
How to reach a person at Equifax
Main: (404) 885-8000
Customer Service: (800) 685-1111
Toll Free: 1-866-243-8181
Fraud alert: (888) 766-0008
Mailing list opt-out: (888) 567-8688
Equifax Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Equifax
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Equifax
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
To dispute information in credit report:
Equifax Information Services, LLC.
P.O. Box 740256
Atlanta, GA 30348
(866) 349-5191
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Equifax’s mailing address
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
https://www.equifax.com/personal/
Equifax’s executive customer service contacts
Primary Contact
Elsa Dillman
Executive Assistant
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
elsa.dillman@equifax.com
Secondary Contact
Beverly Anderson (Bev)
President, Global Consumer Solutions
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
beverly.anderson@equifax.com
Chief Executive
Mark W. Begor
CEO
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
Mark.Begor@equifax.com
How can I talk to Equifax customer service?
You can reach Equifax customer service by calling (888) 378-4329.
What are the customer service hours for Equifax?
Its call center hours are Monday through Friday 9 a.m. to 9 p.m.;- Saturday and Sunday 9 a.m. to 6 p.m. (all times Eastern).
What is the phone number for an Equifax customer service dispute?
To dispute information on your Equifax credit report, call (888) 378-4329.
How do I report an issue to Equifax?
Submit a correction request online through the Equifax Corrections Portal.
Can Equifax fix my credit?
Equifax does not directly fix credit. However, it provides credit reports and assists with corrections.
How long do Equifax disputes take?
Most dispute investigations are completed within 30 days. You will receive a notification once your investigation is complete.
How does Equifax help you?
Equifax provides credit reports, credit scores, and identity protection services. It assists in correcting inaccuracies on credit reports and offers insights into your creditworthiness.
How to get professional help with your Equifax problem
If you need help with Equifax, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
