Home Choice Warranty is a company that provides home warranty services, offering coverage for repairs and replacements of major home systems and appliances.
How to reach a person at Choice Home Warranty
Main: (888) 373-7924
Choice Home Warranty Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Choice Home Warranty
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Choice Home Warranty
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Choice Home Warranty physical address
2147 Route 27 South
4th Floor
Edison, NJ 08817
Choice Home Warranty executive customer service contacts
Primary Contact
Troy McDermott
Customer Service Supervisor
2147 Route 27 South
4th Floor
Edison, NJ 08817
troy.mcdermott@choicehomewarranty.com
Secondary Contact
Trae Sterling
Executive Vice President
2147 Route 27 South
4th Floor
Edison, NJ 08817
trae.sterling@choicehomewarranty.com
Chief Executive
Jim Mostofi
2147 Route 27 South
4th Floor
Edison, NJ 08817
jim.mostofi@choicehomewarranty.com
How can I contact Choice Home Warranty customer service?
Call (888) 373-7924 or email support@choicehomewarranty.com.
When can I contact Choice Home Warranty customer service?
Monday to Friday 8 a.m. to 7 p.m., Saturday 9 a.m. to 6 p.m. (all times Eastern).
What is Choice Home Warranty's return policy?
Choice Home Warranty typically does not offer a return policy for the service plans. However, you can cancel your plan within a certain period for a refund, depending on the terms of your contract.
How do I file a claim?
To file a claim, log in to your account on the website or contact customer service at (888) 373-7924 or email support@choicehomewarranty.com. Provide details about the issue and any necessary documentation.
What should I do if I have a problem with a repair service?
If you experience issues with a repair service, contact Choice Home Warranty customer service at (888) 373-7924 or email support@choicehomewarranty.com.
How can I track the status of my claim?
You can track the status of your claim by logging into your account on the website or by contacting customer service at (888) 373-7924 or email support@choicehomewarranty.com for updates.
What payment methods does Choice Home Warranty accept?
Choice Home Warranty accepts major credit cards, including Visa, MasterCard, American Express, and Discover.
Can I cancel my Choice Home Warranty plan?
Yes, you can cancel your plan. Be sure to review the terms of your contract for details on the cancellation process and any potential refund eligibility.
How do I update my contact information?
To update your contact information, log into your account on the website or contact customer service at (888) 373-7924 or email support@choicehomewarranty.com for assistance.
How to get professional help with your Choice Home Warranty problem
If you need help with Choice Home Warranty, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
