Charles Schwab is an American brokerage and banking company based in San Francisco.
Charles Schwab Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Charles Schwab
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Charles Schwab
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Charles Schwab mailing address
Orlando Operations Center
1958 Summit Park Drive Suite 200
Orlando, FL 32810
Charles Schwab social media channels
Charles Schwab executive customer service contacts
Primary Contact
Jason Clague
Executive Vice President, Operational Services
1958 Summit Park Drive
Suite 200
Orlando, FL 32810
jason.clague@schwab.com
Secondary Contact
Jonathan M. Craig
Senior Executive Vice President
Orlando Operations Center
1958 Summit Park Drive Suite 200
Orlando, FL 32810
jonathan.craig@schwab.com
Chief Executive
Walt Bettinger
Orlando Operations Center
1958 Summit Park Drive Suite 200
walt.bettinger@schwab.com
How can I contact Charles Schwab customer service?
Call (866) 855-9102.
What is Charles Schwab's international number?
Call (415) 667-7870.
Does Charles Schwab have an online chat service?
Yes, Charles Schwab does have an online chat service.
How can I file a complaint with Charles Schwab?
Call (866) 855-9102 or send a message via the online chat service.
How to get professional help with your Charles Schwab problem
If you need help with Charles Schwab, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
