Caviar is an online food delivery platform that connects users with local restaurants to order meals for delivery or pickup.
Caviar Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Caviar
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Caviar
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Caviar mailing address
1455 Market Street
Suite 400
San Francisco, CA 94103
Caviar executive customer service contacts
Primary Contact
Shawn Tsao
Co-Founder
1455 Market Street
Suite 400
San Francisco, CA 94103
shawn.tsao@trycaviar.com
Secondary Contact
Abel Lin
Co-Founder
1455 Market Street
Suite 400
San Francisco, CA 94103
abel.lin@trycaviar.com
Chief Executive
Bert Hamelinck
1455 Market Street
Suite 400
San Francisco, CA 94103
bert.hamelinck@trycaviar.com
Does Caviar have an online chat service?
Yes, you need to sign in on the Caviar App to use the chat service.
How can I contact Caviar?
Call (855) 457-1575.
When is Caviar customer service available?
Chat and call support are available 24/7.
How to get professional help with your Caviar problem
If you need help with Caviar, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.