Carhartt is an American clothing brand known for durable workwear, including outerwear, pants, and accessories.
Carhartt Responsiveness rating
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What you need to know about Carhartt
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Carhartt
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Carhartt mailing address
5750 Carhartt Drive
Dearborn, MI 48126
Carhartt executive customer service contacts
Primary Contact
Susan Hennike
Chief Brand Officer
5750 Carhartt Drive
Dearborn, MI 48126
@carhartt.com
Secondary Contact
Jamie Cummings
Customer Care Project Manager
5750 Carhartt Drive
Dearborn, MI 48126
@carhartt.com
Chief Executive
Linda Hubbard
5750 Carhartt Drive
Dearborn, MI 48126
@carhartt.com
How can I contact Carhartt customer service?
Call Carhartt customer service at (800) 833-3118.
Can I track my Carhartt order?
Yes, after placing an order, you should receive tracking information via email. You can track your order using the tracking number provided.
How do I return or exchange a product from Carhartt?
Carhartt offers returns and exchanges within 60 days of purchase for unworn, unwashed items with proof of purchase. Call customer service at (800) 833-3118 for more information.
How to get professional help with your Carhartt problem
If you need help with Carhartt, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.