The Caledonian Sleeper is an overnight train service that runs between London and various cities in Scotland, like Edinburgh, Glasgow, and Inverness. It allows passengers to travel while sleeping rooms or seats, so they can wake up at their destination.
Caledonian Sleeper Responsiveness rating
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What you need to know about Caledonian Sleeper
We have not received any recent complaints about Caledonian Sleeper.
How to resolve a problem with Caledonian Sleeper
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We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Caledonian Sleeper mailing address
1-5 Union Street
Inverness, Scotland 94104-0328
Caledonian Sleeper executive customer service contacts
Primary Contact
Stacey Fleming
Senior Guest Experience Leader & NED | Hospitality & Operations Specialist
1-5 Union Street
Inverness, Scotland IV1 1PP
Stacey.Fleming@sleeper.scot
Secondary Contact
Isobel McGonigle
HR Leader
1-5 Union Street
Inverness, Scotland IV1 1PP
Isobel.McGonigle@sleeper.scot
Chief Executive
Kathryn Darbandi
1-5 Union Street
Inverness, Scotland IV1 1PP
Kathryn.Darbandi@sleeper.scot
Where is the head office of Caledonian Sleeper?
The head office of Caledonian Sleeper Limited is located at 1-5 Union Street, Inverness, Scotland, IV1 1PP.
Who owns Caledonian Sleeper?
Since June 25, 2023, Caledonian Sleeper services are owned and operated by the Scottish Government, through a company called Scottish Rail Holdings Ltd.
Who is the CEO of Caledonian Sleeper?
Kathryn Darbandi is the Managing Director of Caledonian.
How do I contact Caledonian Sleeper?
Contact Caledonian Sleeper through its official website.
From the UK: 0330 060 0500
From overseas: +44 141 555 0888
Freephone Accessible Travel & Passenger Assist: 0800 904 7267
Textphone: 1800103 300 600 500
How to get professional help with your Caledonian Sleeper problem
If you need help with Caledonian Sleeper, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.