BMO, or Bank of Montreal, is a financial institution providing banking, investment and financial services.
BMO Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about BMO
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with BMO
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.BMO mailing address
111 W Monroe St
Chicago, IL 60603
BMO executive customer service contacts
Primary Contact
Bill Gallagher
Head, Customer Experience
111 W Monroe St
Chicago, IL 60603
bill.gallagher@bmo.com
Secondary Contact
Steve Tennyson
Chief Technology & Operations Officer
111 W Monroe St
Chicago, IL 60603
steve.tennyson@bmo.com
Chief Executive
Darryl White
111 W Monroe St
Chicago, IL 60603
darryl.white@bmo.com
Does BMO have an online contact form?
Yes, you can find the online contact form here.
Does BMO have an ATM and branch locator?
Yes, you can find the ATM and branch locator here.
How can I contact BMO customer service?
Call (888) 340-2265 from within the U.S. or +1-847-238-2265 from other countries
When can I contact BMO customer service?
Customer service is available at (888) 340-2265 or +1-847-238-2265 from 7 a.m. to 11 p.m. Monday through Friday and 8 a.m. to 10 p.m. Saturdays and Sundays (all times Central).
What should I do if I have a problem with my BMO account?
Report any issues with your account to BMO customer service at (888) 340-2265.
How can I reset my BMO online banking password?
You can reset your online banking password through the BMO website or mobile app by following the password recovery instructions.
How do I dispute a charge on my BMO account?
Report any unauthorized or disputed charges to BMO customer service at (888) 340-2265 for investigation and resolution.
How to get professional help with your BMO problem
If you need help with BMO, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.