Black Diamond makes outdoor gear for climbing, skiing, and other mountain sports.
Black Diamond Responsiveness rating
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What you need to know about Black Diamond
We have not received any recent complaints about Black Diamond.
How to resolve a problem with Black Diamond
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We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Black Diamond mailing address
Black Diamond Equipment, Ltd.
2084 East 3900 South
Salt Lake City, UT 84124
Black Diamond executive customer service contacts
Primary Contact
Andy Anderson
Senior Manager, Marketing Ops
2084 East 3900 South
Salt Lake City, UT 84124
Andy.Anderson@bdel.com
Secondary Contact
Neil Fiske
2084 East 3900 South
Salt Lake City, UT 84124
Neil.Fiske@bdel.com
Chief Executive
Peter Metcalf
2084 East 3900 South
Salt Lake City, UT 84124
Metcalf@bdel.com
How do I contact Black Diamond?
Phone (U.S.):
- (800) 775-5552
- (801) 278-5533
- Hours: Monday – Thursday: 10 a.m. to 12 noon and 1 p.m. to 3 p.m. Mountain time
- Friday: 10:00am – 12:00pm Mountain time
Fax:
- (800) 775-7625
Email contacts:
- Order questions: orders@bdel.com
- Climbing gear: climb@bdel.com
- Hiking gear: mountain@bdel.com
- Skiing gear: ski@bdel.com
- Product questions/comments: bdmo@bdel.com
- PIEPS questions: info@pieps.com
- Pro purchase: propurchase@bdel.com
- Corporate sales: corporate@bdel.com
- Government wholesale: Government@bdel.com
Europe contact:
- Phone: +43-1253-74-59-333
- Email: info@blackdiamond.eu
Mail:
Black Diamond Equipment Europe GmbH
Warranty
Hans-Maier-Strasse 9
6020 Innsbruck
Austria
Does Black Diamond have a lifetime guarantee?
Black Diamond offers a limited warranty on its products, which typically covers defects in materials and workmanship.
Where are Black Diamond products made?
Black Diamond products are manufactured in various locations, including China, Vietnam, and the USA.
Who is the CEO of Black Diamond?
The CEO of Black Diamond is Peter Metcalf.
Who owns the Black Diamond Group?
Black Diamond Equipment is owned by Black Diamond Holdings, LLC, which is a subsidiary of the publicly traded company, Black Diamond Equipment, Ltd. (BDE).
Where is Black Diamond based?
Black Diamond Equipment is based in Salt Lake City, Utah, USA.
What is Black Diamond?
Black Diamond Equipment is a manufacturer of equipment and apparel for climbing, skiing, and mountain sports. The company is known for its innovative products, including harnesses, climbing gear, skis, and accessories designed for outdoor enthusiasts and professionals.
How to get professional help with your Black Diamond problem
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Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
