Berghaus is a British outdoor clothing and equipment brand known for its technical apparel and gear designed for hiking, climbing, and other outdoor activities.
Berghaus Responsiveness rating
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What you need to know about Berghaus
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Berghaus
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Berghaus mailing address
PO Box 1
Gateshead
Berghaus executive customer service contacts
Primary Contact
Charles Pym
Global Brand and Product Director, Senior Vice President.
PO Box 1
charles.pym@berghaus.com
Secondary Contact
Lisa Bittel
Customer Service Manager
PO Box 1
lisa.bittel@berghaus.com
Chief Executive
Richard Cotter
PO Box 1
richard.cotter@berghaus.com
Does Berghaus have an online contact form?
Yes, you can find the online contact form here.
How can I contact Berghaus customer service?
Call +44-1254-277247.
How do I track my order?
Once your order has shipped you will receive a tracking email that includes a tracking number to monitor your delivery.
Can I change or cancel my order after placing it?
You can change or cancel your order within a limited time frame usually before it has shipped. Contact customer service at +44-1254-277247 for assistance.
How do I choose the right size for Berghaus clothing?
Berghaus provides a size guide on their website.
How to get professional help with your Berghaus problem
If you need help with Berghaus, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.