Benchmark Senior Living operates senior living communities, offering independent living, assisted living, and memory care services.
Benchmark Senior Living Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Benchmark Senior Living
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Benchmark Senior Living
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Benchmark Senior Living mailing address
201 Jones Rd
Suite 300
Waltham, MA 02451
Benchmark Senior Living executive customer service contacts
Primary Contact
John Hartmayer
EVP & COO
201 Jones Rd
Suite 300
Waltham, MA 02451
john.hartmayer@benchmarkseniorliving.com
Secondary Contact
Jerry Liang
EVP & CFO
201 Jones Rd
Suite 300
Waltham, MA 02451
jerry.liang@benchmarkseniorliving.com
Chief Executive
Tom Grape
201 Jones Rd
Suite 300
Waltham, MA 02451
tom.grape@benchmarkseniorliving.com
How can I contact Benchmark Senior Living?
Call (888) 492-9583.
What is the process for moving into a Benchmark community?
Moving in typically involves a consultation, tour, care assessment, and help with move-in arrangements.
Are pets allowed at Benchmark Senior Living communities?
Many Benchmark communities are pet-friendly, though policies can vary by location.
How to get professional help with your Benchmark Senior Living problem
If you need help with Benchmark Senior Living, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.