Bass Pro Shops is a retailer specializing in outdoor recreation products. They offer a wide range of items for activities like fishing, hunting, camping, and boating. The stores feature large aquariums, wildlife displays, and themed environments.
How to reach a person at Bass Pro
Customer service: (800) 227-7776
Bass Pro Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Bass Pro
We have not received any recent complaints about Bass Pro.
How to resolve a problem with Bass Pro
Bass Pro normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with Bass Pro. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Bass Pro mailing address
Bass Pro Shops
2500 E. Kearney Street
Springfield, MO 65898
Bass Pro executive customer service contacts
Primary Contact
Kevin Maliszewski
Vice President
2500 E. Kearney Street
Springfield, MO 65898
kmaliszewski@basspro.com
Secondary Contact
Jamie Sohosky
Chief Marketing Officer
2500 E. Kearney Street
Springfield, MO 65898
jsohosky@basspro.com
Chief Executive
Johnny Morris
2500 E. Kearney Street
Springfield, MO 65898
jmorris@basspro.com
What is Bass Pro's email?
Bass Pro Shops email address is customer.service@basspro.com.
What is the phone number for Bass Pro?
The customer service phone number for Bass Pro Shops is (800) 227-7776.
Does Bass Pro Shop do refunds?
Yes, Bass Pro Shops offers refunds. Items can be returned or exchanged within 60 days of purchase, provided they are in new, unused condition and accompanied by a receipt. More details can be found on its returns policy page.
Where does Bass Pro ship from?
Bass Pro Shops ships from multiple distribution centers across the United States. The specific location from which your order ships depends on the availability of the items and your shipping address.
How to get professional help with your Bass Pro problem
If you need help with Bass Pro, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
