ActiveBuilding is an online platform that helps residents of apartment communities manage their living experience. It allows residents to pay rent, submit maintenance requests, and communicate with property management and neighbors through a website or mobile app.
How to reach a person at ActiveBuilding
Main: (877) 325-7243
ActiveBuilding Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about ActiveBuilding
The company responds to most customer complaints in a satisfactory manner.
How to solve a problem with ActiveBuilding
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.ActiveBuilding mailing address
RealPage, Inc.
2201 Lakeside Blvd
Richardson, TX 75082
ActiveBuilding social media channels
ActiveBuilding executive customer service contacts
Primary contact
Joana Castro
Director
2201 Lakeside Blvd.
Richardson, TX 75082
joana.castro@realpage.com
How do I reset my ActiveBuilding account?
To reset your ActiveBuilding account, go to the ActiveBuilding login page and click on the “Forgot your password?” link. Enter the email address associated with your account, and you will receive an email with instructions to reset your password.
How to make a payment on ActiveBuilding?
Does ActiveBuilding have an app?
Yes, ActiveBuilding has a mobile app available for both iOS and Android devices. You can download it from the Apple App Store or Google Play Store.
How do I create an ActiveBuilding account?
To create an ActiveBuilding account, you need an invitation from your property management. Once you receive the invitation email, click on the link provided, and follow the instructions to set up your account.
Is ActiveBuilding legit?
Yes, ActiveBuilding is a legitimate platform used by many property management companies to facilitate communication, payments, and other services for residents.
What is the ActiveBuilding website?
The official website for ActiveBuilding is www.activebuilding.com.
How to get professional help with your ActiveBuilding problem
If you need help with ActiveBuilding, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.