Christopher Elliott
Help! eBay accepted my return but never sent a refund
When Gloria Lenoir received approval from eBay to return a recent purchase, she expected a prompt refund. Instead, the company sent her a notification that it had closed her case. How does she get eBay to reopen it?
Help! My Expedia tour credit is about to expire
Kent York cancels his tour package in Norway that he booked through Expedia after the pandemic outbreak. But the hotel won’t offer a refund or extend his credit. Is he about to lose $1,875?
His Dell laptop stopped working after a BIOS update. Does he deserve a refund?
After Jonathan Sinnwell updates the hardware drivers on his new Dell laptop, the device stops working. Dell can’t fix the problem. Does he deserve a full refund?