A backstage tour of Elliott Advocacy
They want to destroy us.
They want to terminate our work, shut this site down, and replace the void with corporate-friendly, affiliate-driven, bogus advocacy.
Christopher Elliott
Stupid travel mistakes and how to avoid them
Pay attention.
If you do, you won’t end up like Allan Jordan, who showed up for a recent Virgin Atlantic Airways flight from New York to London, only to discover he’d overlooked a small but important detail.
CLEAR almost made us miss our flight. I want an apology!
When Russ Higgins and his family try to use CLEAR, a security screening service, to verify their identities at the airport, they find a long line and almost miss their flight. What does CLEAR owe them?
Budget says we drove through a hailstorm. Now it wants me to pay $2,133
When Candace Welch returns her rental to Budget in Sioux Falls, S.D., the company bills her $2,133 for hail damage. Just one problem — there was no hailstorm.
Don’t become a victim of delay rage this summer. Here’s how.
If the click of the public announcement system in the boarding area is all it takes to make your heart skip a beat, maybe you’re susceptible to this summer’s travel epidemic: delay rage.
Amazon sent me the wrong graphics card. How do I get this fixed?
Ryan Maietta orders an Arc A770 graphics card from Amazon. Instead, he gets a different card, an A750. How does he get this fixed?
I’ve been banned by Airbnb, but no one will tell me why
Why did Airbnb ban Solange Reyner? The company won’t tell her. But will it tell this consumer advocate?
Do overweight passengers deserve a bigger seat on a plane?
On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger — so overweight that he couldn’t fit into his seat.
His refrigerator won’t stop buzzing. Will Home Depot take it back?
Keith Cantrell’s new refrigerator is making a loud buzzing sound. GE can’t fix it, and Home Depot won’t let him return it. What should he do?
Budget wants to charge me for refueling and cleaning. Is that allowed?
When William Houck returns his rental car to LAX, Budget tries to charge him a fee for refueling and cleaning. But he brought the car back with a full gas tank, and it was clean. How can he fight these charges?